Trainee Support Technician

We're looking for technically versatile support staff to join our expanding team in Huddersfield. We offer a relaxed working environment and a competitive salary. This role is for an all-round technical support role for which we will provide the training required. You must be able to demonstrate a clear aptitude for all things computer related, specifically commandline.


  • Dealing with customers over the phone, email and remote desktop
  • Working from a ticketing system and accurately logging all work and support queries
  • Working though set support tasks via procedures
  • Maintaining and troubleshooting Linux and Windows servers
  • Linux server administration via SSH
  • Windows server administration
  • OS/Application/Server debugging and problem solving
  • Develop & document new solutions for different customers
  • Analyze issues & create solutions for HW & SW problems
  • Varying project work


  • Must be a fast learner. Able to pick up new skills and work methods quickly.
  • Work in a results-driven environment where time is key
  • Some linux commandline knowledge
  • Knowledge of a scripting language such as bash, perl, php or python
  • Must have a very good memory, ability to recall details and procedures using minimal notes
  • You must enjoy solving difficult problems and working on different computer platforms

You will also have

  • Able to speak clearly on a technical and non technical basis
  • Excellent verbal and written communication skills
  • Good technical troubleshooting skills


  • Degree in Computer Science or related subject
  • Experience with Linux and or Windows

Apply with a covering note and CV to


IT Support Contracts

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