We're looking for aspiring Linux geeks to join our tech support team as trainees. We'll provide on-the-job training and assistance as well as a good pay and excellent career prospects within WS. You will need to be a fast learner with a keen intellect and willing to work hard.
Responsibilities
- Dealing with customers over the phone, email and remote desktop
- Working from a ticketing system and accurately logging all work and support queries
- Working though set support tasks via procedures
- Maintaining and troubleshooting Linux servers
- Linux server administration via SSH
- Bash scripting
- OS/Application/Server debugging and problem solving
- Develop & document new solutions for different customers
- Analyze issues & create solutions for HW & SW problems
- Varying project work
Essential
- Must be a fast learner. Able to pick up new skills and work methods quickly.
- Work in a results-driven environment where time is key
- Basic Linux commandline knowledge
- Be able to take direction and follow procedures
You will also have
- Excellent verbal and written communication skills
- Good technical troubleshooting skills
Apply with a covering note and CV to jobs@withsupport.co.uk